Administration & Virtual Assistants

Roles

Data Entry Specialist

  • Accurate data entry, validation, and CRM updates

  • Data cleaning and document processing

  • 99%+ accuracy, fast turnaround

Administration Assistant (Non-Voice)

  • Email, calendar, and document management

  • Data entry, research, and reports

  • Daily admin and operations support

Administration Assistant / Receptionist (Voice)

  • Call handling and appointment scheduling

  • Customer service and visitor management

  • General admin tasks

Executive Secretary

  • C-suite scheduling and confidential documents

  • Board minutes and travel coordination

  • High-level executive support

Executive Assistant

  • Calendar, travel, and expense management

  • Reports, presentations, call screening

  • Executive-level admin support

Administration / Junior Marketing Assistant

  • Admin support and social media scheduling

  • Analytics reporting and campaign assistance

  • Marketing coordination

E-commerce Assistant

  • Product listings and inventory management

  • Order processing and customer support

  • Sales and pricing monitoring

Personal Assistant

  • Personal errands and bookings

  • Calendar and bill management

  • Lifestyle support

Virtual Assistant

  • Email, scheduling, and CRM updates

  • Research and admin support

  • Lead generation assistance

Transcriptionist / Captioner

  • Audio/video transcription and captions

  • Timestamping and formatting

  • Confidential content handling

Customer Support

Roles

Customer Support (Non-Voice)

  • Handle chat, email, and ticket inquiries

  • Resolve issues, process refunds, update records

  • Create FAQs and knowledge base content

Customer Support (Voice)

  • Manage inbound and outbound support calls

  • Resolve billing, technical, and product concerns

  • Process orders and document cases in CRM

Team Leader

  • Supervise 5–15 agents and monitor KPIs

  • Handle escalations and schedule adherence

  • Coach agents and report performance

Team Manager

  • Oversee multi-team support operations

  • Manage staffing, performance reviews, and SLAs

  • Handle client escalations and process improvements

Sales & Lead Generation

Roles

Appointment Setter

  • Outbound calls to qualify leads and book appointments

  • Follow up on marketing leads and update CRM

  • Meet daily and weekly booking targets

Telemarketing Agent

  • High-volume outbound calls using scripts

  • Generate interest and handle basic inquiries

  • Update CRM and meet call metrics

B2B Sales Representative

  • Multi-channel prospecting and discovery calls

  • Manage pipeline from qualification to close

  • Present proposals and close deals

Inbound Sales Agent

  • Handle inbound calls, chat, and email leads

  • Educate, qualify, and log leads in CRM

  • Track response time and conversions

Sales Manager

  • Lead and coach sales teams to hit targets

  • Monitor KPIs and improve processes

  • Report performance and strategy

Lead Generator

  • Research and build qualified lead lists

  • Perform outreach and early-stage nurturing

  • Maintain accurate CRM records

Accounting & Finance

Roles

Accounting Assistant

  • Support daily accounting tasks and records

  • Prepare basic reports and reconciliations

  • Assist with month-end close

Bookkeeper

  • Record transactions and manage AP/AR

  • Reconcile bank statements

  • Maintain accurate financial records

Accountant

  • Prepare financial statements and reports

  • Ensure compliance and support audits

  • Assist budgeting and forecasting

Tax Accountant

  • Prepare and file tax returns

  • Ensure tax compliance and planning

  • Maintain tax documentation

Loan Processor

  • Review loan applications and documents

  • Ensure compliance and system updates

  • Coordinate with applicants and lenders

Payroll Specialist

  • Process payroll and deductions accurately

  • Maintain payroll records and reports

  • Ensure legal and tax compliance

Accounts Payable Specialist

  • Process invoices and vendor payments

  • Reconcile statements and records

  • Ensure timely and accurate payments

Financial Analyst / FP&A

  • Analyze financial data and KPIs

  • Prepare budgets, forecasts, and reports

  • Support strategic planning

Paralegal / Legal Assistant

  • Prepare legal documents and filings

  • Conduct research and case management

  • Support attorneys daily

IT & Technical Support

Roles

IT Support Level 1

  • Handle basic hardware/software issues

  • Respond via phone, email, or chat

  • Escalate complex cases

IT Support Level 2

  • Resolve escalated technical issues

  • Manage servers, systems, and backups

  • Document solutions

Technical Support Engineer

  • Troubleshoot complex technical issues

  • Support customers and internal teams

  • Maintain technical documentation

Cybersecurity Analyst

  • Monitor security systems and threats

  • Investigate incidents and vulnerabilities

  • Report security metrics

SOC Analyst

  • Monitor and triage security alerts

  • Respond to incidents and log reports

  • Coordinate with security teams

Marketing & Creative

Roles

Social Media Community Engagement

  • Respond to comments, messages, and mentions

  • Moderate discussions and handle conflicts

  • Report community feedback

Social Media Assistant

  • Schedule and publish posts

  • Support content creation and campaigns

  • Track basic performance metrics

Social Media Specialist

  • Plan social media strategy and content

  • Grow engagement and followers

  • Analyze campaign results

Marketing Assistant

  • Support campaigns and promotions

  • Conduct research and prepare reports

  • Coordinate projects and events

Google Ads Specialist

  • Launch and optimize Google Ads

  • Improve CTR, CPC, and conversions

  • Report campaign performance

SEO Specialist

  • Optimize content and site SEO

  • Conduct keyword research

  • Track rankings and traffic

Amazon Marketplace Specialist

  • Manage listings and inventory

  • Run promotions and PPC

  • Analyze sales performance

YouTube Channel Manager

  • Upload and optimize videos

  • Manage content calendar

  • Track engagement and analytics

Email / CRM Specialist

  • Build and automate email campaigns

  • Manage CRM and segmentation

  • Track email performance

Marketing Automation Specialist

  • Create automated workflows

  • Manage CRM integrations

  • Optimize lead nurturing

Content Moderator

  • Review and remove flagged content

  • Enforce platform guidelines

  • Submit moderation reports

HR & Recruitment

Roles

Recruiter

  • Source and screen candidates

  • Conduct interviews

  • Manage hiring pipeline

HR Manager

  • Oversee HR operations and policies

  • Manage employee relations

  • Lead performance reviews

HR Data Analyst

  • Analyze workforce data

  • Prepare HR reports

  • Track hiring and retention KPIs

Talent Sourcer

  • Research and engage candidates

  • Build talent pipelines

  • Screen initial applicants

Real Estate

Roles

Real Estate ISA

  • Call and qualify real estate leads

  • Schedule appointments

  • Update CRM

Property Management Assistant

  • Handle tenant communication

  • Track maintenance requests

  • Maintain property records

Short-Term Rental Assistant

  • Manage listings and bookings

  • Communicate with guests

  • Monitor reviews

Healthcare & Medical

Roles

Medical Receptionist

  • Schedule patient appointments

  • Handle calls and emails

  • Maintain patient records

Medical Billing Specialist

  • Process insurance claims

  • Follow up on denials

  • Maintain billing records

Medical Scribe

  • Document patient visits

  • Update EHR records

  • Support physicians

Medical Coder

  • Assign medical codes

  • Review records

  • Ensure compliance

Software Development

Roles

Full Stack Developer

  • Build frontend and backend

  • Maintain databases

  • Deploy and debug apps

Frontend Developer

  • Build user interfaces

  • Optimize performance

  • Maintain frontend code

Backend Developer

  • Develop APIs and logic

  • Manage databases

  • Ensure security

QA Tester

  • Test features and workflows

  • Report bugs

  • Maintain test cases

E-commerce Web Developer

  • Build e-commerce sites

  • Integrate payments

  • Optimize performance

DevOps / Cloud Engineer

  • Manage cloud infrastructure

  • Automate deployments

  • Monitor system health

Mobile App Developer

  • Develop iOS/Android apps

  • Optimize performance

  • Test and debug

Data Engineer

  • Build data pipelines

  • Ensure data quality

  • Optimize data systems

RPA Developer

  • Build automation workflows

  • Deploy and monitor bots

  • Document processes

Scrum Master / Agile PM

  • Run Agile ceremonies

  • Remove blockers

  • Track sprint progress

Technical Project Manager

  • Manage technical projects

  • Coordinate teams and timelines

  • Report progress

Operations & Supply Chain

Roles

Supply Chain Coordinator

  • Track inventory and shipments

  • Coordinate with suppliers

  • Prepare reports

Salesforce Administrator

  • Manage Salesforce system

  • Build reports and dashboards

  • Support users

Data & Analytics

Roles

Power BI / Tableau Developer

  • Build dashboards and reports

  • Transform data sources

  • Optimize visual insights

Data Scientist

  • Analyze large datasets

  • Build predictive models

  • Present insights